What does card processing cost?
Payment-provider processing fees are separate from your Reservory subscription. Processing charges depend on the payment method and provider arrangement. Reservory does not add a transaction fee.
Does Reservory take a cut of each ticket?
No. There are no extra Reservory transaction fees or per-ticket commissions.
What is included in Lite and Pro?
Lite includes core booking, ordinary counter POS food and retail sales with modifiers, waivers, parties, memberships, passes, gifts, CRM and reports, with up to 2 active saved POS registers. Pro adds kitchen prep and dispatch, queues, stations and bump screens, a custom email sending domain, API keys, outbound webhooks and mobile food-ordering setup.
Is mobile food ordering live?
Guest mobile food ordering is coming soon and is not live. Pro includes its setup tools. Ordinary mobile-friendly guest booking is included in Lite and Pro.
What counts towards the Lite POS limit?
Lite supports up to 2 active saved POS registers in the workspace. This counts saved registers, not fingerprints of the physical computers, tablets or card readers you use.
Is there a free trial?
Yes: 60 days, with no card needed to start. Choose your paid plan from billing settings. Features available after you subscribe follow your selected plan.
What happens when the trial ends?
If you have not subscribed, nothing is charged and the account is paused until you do. If you subscribe during your trial, billing starts when the trial ends; choosing a plan does not remove remaining trial days.
Can I pay annually?
Yes. Lite: USD 2,500 billed upfront each year. Pro: USD 4,990 billed upfront each year. Annual subscriptions cost the equivalent of ten monthly payments: two months free. The approximate monthly equivalent is for comparison; the full annual amount is paid upfront.
Are these prices per venue?
The subscription is billed per workspace. Contact us to discuss your venue requirements.
What does Enterprise include?
Enterprise has custom pricing. Contact us to discuss your requirements and a quote.
Can you help me switch?
Yes. We help set up your products, sessions and waivers, and your guest list imports from a CSV. Future bookings in your old system are not imported automatically, so you can run both side by side during the trial.
Can I take my data with me?
Yes. Owners and admins can download a full export of the venue’s data from settings at any time.